Serving Illinois, Iowa & Missouri, Hannibal, Peoria, Kirksville, Macomb, Quincy1-800-541-9433
We wanted to let you know that Andrew "Mack" McCartney deserves to be recognized for his HONESTY. On a Monday, a competitor came out and quoted us $1,000-$2,500+ to fix our small leak. The fix involved taking down drywall, and if needed, ripping up 25 feet of our finished basement, which included moving a small kitchenette.
On Tuesday, Mack came out and, to our surprise, advised us to make sure our drain pipe in that location was working before we proceeded (the competitor didn't even notice this pipe).
On Wednesday, we tested and found the pipe was not working. My husband fixed our problem with an elbow, a pipe and a rain barrel - we are just running the water away from the house on top of the ground. We have had a LOT of rain this month and the basement is as dry as a bone. Our leak is GONE!!! Thank you, Mack, for your HONESTY and GOOD ADVICE. We will always remember Bix Service and Mack McCartney, and we will do our best to recommend you whenever we hear of someone else around here with a water problem. Thank you, thank you!!!