About Bix Basement Systems

Accreditations & Affiliations

Recent Testimonials

• "It's really rare these days to have that great of customer service." Read Full Testimonial

  David F. of Carlock, IL

  Customer Testimonial

  “

            Courtney and his crew were just awesome. They were fantastic. I had to leave the house for awhile but the crew stuck around to do a final walkthrough, I really appreciated that. The cleanup was better than expected. Out of all of the contractors we called, you guys were the only ones who even responded. Other companies don't care about doing a small job like this. We've noticed for years that so many contractors don't even get back to you. One thing you guys had was customer service. You guys were very good about communicating all the way from the salesmen to the crew. I really appreciate that. It's really rare these days to have that great of customer service.

  ”

  David F.
  Carlock, IL

• "If the work had to be done, I'm glad it was Bix that did it." Read Full Testimonial

  Gail J. of East Peoria, IL

  Customer Testimonial

  “

            The crew was great. They were very attentive to homeowner's needs. Very polite and very professional. They were great people to work with. If the work had to be done, I'm glad it was Bix that did it. They pay attention and notice what's going on. If there was anything they could do, they did it. I didn't have to do anything.

  ”

  Gail J.
  East Peoria, IL

• "Job couldn't have been better!" Read Full Testimonial

  Kathleen C. of Fairfield, IA

  Customer Testimonial

  “

            We are very relieved to have the basement fixed and feel it's been fixed properly and fixed well. I was impressed with every one of Bix Basement System's employees. They were very efficient, knew what they were doing, and explained everything well. Would definitely refer friends and family.

  ”

  Kathleen C.
  Fairfield, IA

• "The crew, Patrick, Ace and Matthew were knowledgeable and wonderful to explain everything that was being..." Read Full Testimonial

  Gloria G. of Macon, MO

  Customer Testimonial

  “

            Mr. Brown, I wanted to let you know how pleased I was with the wall anchor installation work your crew did on mu home in Macon, MO. The crew, Patrick, Ace and Matthew were knowledgeable and wonderful to explain everything that was being done. They were prompt, Professional, polite, skilled, and hard working. Even though the ground was very soft, they took care to make sure the work was done right and the lawn was repaired better than I thought it could have been possible. The clean up on the inside was equally well done and care taken to make sure everything was just right. I felt confident in knowing they were doing everything possible to make sure the foundation wall was being stabilized, made secure and my foundation worries were over. I would recommend this crew to anyone needing foundation work. They were great to work with. Sincerely, Gloria G.

  ”

  Gloria G.
  Macon, MO

• "I want to compliment Jamiel and the other members of the work crew. They were polite and cooperative. In..." Read Full Testimonial

  Morris and Virginia M. of Queen City, MO

  Customer Testimonial

  “

            Last Thursday and Friday Bix workman installed a Waterguard System, with a TripleSafe sump pump, etc...in our basement. Water was leaking into the basement as they worked and I expect this presented problems, especially in digging the sump pump pit. The foreman of the work crew was Jamiel Culps, and the other members were Carl and Maka. I want to compliment Jamiel and the other members of the work crew. They were polite and cooperative. In spite of a somewhat difficult situation they seemed to do an excellent job, and they cleaned up neatly afterwards. I feel Jamiel and his group deserve credit for a job well done. Thank you, Morris M.

  ”

  Morris and Virginia M.
  Queen City, MO

• "Jason Yacko was very clear, and understanding. A very nice person." Read Full Testimonial

  Steve of Marseilles, IL

  Customer Testimonial

  “

            I choose Bix Basement Systems after an internet search and they were the first to call back! Sherri in the office was VERY NICE!

  ”

  Steve
  Marseilles, IL

• "Very professional and hard working." Read Full Testimonial

  Toby B. of Marseilles, IL

  Customer Testimonial

  “

            Justin Hidden, Juan Hernandez, and Sammy installed wall supports on my basement. Wall is pushed in 3.5 inches. It feels good the walls are stabilized and will be working back straight again over time. Guys were very professional and worked hard.

  ”

  Toby B.
  Marseilles, IL

• "Damon was very good at explaining the process of installation." Read Full Testimonial

  Edward B. of Normal, IL

  Customer Testimonial

  “

            Everything about this project went well! LOVE your guarantee!

  ”

  Edward B.
  Normal, IL

• "Another raving review on Angie's List!" Read Full Testimonial

  Joe B. of Bloomington, IL

  Customer Testimonial

  “

            Raised and leveled concrete in the basement and on the patio. Sealed cracks in the concrete with industrial grade caulk. Member Comments: Very good service across the board. Sales professional was punctual, knowledgeable,and polite. Our concerns were addressed and solution provided. The man that performed the work was great as well, he explained the work again and was done on time. The job came in well under budget, and we honestly wouldn't have known, they could have charged us the full amount but didn't. - Bloomington, IL

  ”

  Joe B.
  Bloomington, IL

• "Crawlspace encapsulation project." Read Full Testimonial

  Wendy G. of Bloomington, IL

  Customer Testimonial

  “

            The rep (Barry) who came to our house was knowledgable and told us fun stories about some of the crawl spaces he’d been in. They came to do the job as scheduled and got done fairly fast. Now I have a crawlspace that I can use and doesn’t look like an open grave anymore!

  ”

  Wendy G.
  Bloomington, IL

Average Customer Ratings
out of 80 Total Reviews

Our Service Person's Diagnosis

Our Service Work

Our Service Person

Our Installation Crew

Call Representative

Our Overall Service

Featured Review

Thomas M., Hamilton, IL

"I live 970 miles from Hamilton. Only Bix could have made this project run "glitch-free" & on schedule. Most of my efforts were..."

Customer Review

Thomas M.
Hamilton, IL

We asked about...

Thomas M. rated us...

Here's what Thomas M. thought...

Our Overall Service

Professional,informative, & on schedule.

Call Representative

A representative, Rodney Oard was onsite the day of my first call.

Our Office Staff

Always courteous and responsive.

Always courteous and responsive.

Sales Process

Very impressed with his efforts from start to finish.

Our Installation Crew

On time, informative, fast, and effective.

The Cleanup Process

Good. Our home buyer stated it was better than he expected!?!

Here's what Thomas M. thought...

I live 970 miles from Hamilton. Only Bix could have made this project run "glitch-free" & on schedule. Most of my efforts were either by phone or online & yielded the desired results. Your crew was professional & I was particularly impressed by Ron,your lead man.

What made you choose our company:
Had previous experience with your services.

See All (80) Bix Basement Systems Reviews and Ratings

Contractor services we offer:

• Wet or leaky basement waterproofing
• Foundation repair
• Bowing or cracked wall repair
• Crawl space sealing & encapsulation
• Sump pump installation
• Mold and moisture control
• Energy efficient dehumidifier installation

In 2010, Bix Basement Systems is proud to celebrate over 50 years of providing the highest level of service to our customers. Bob Bixenman founded Bix Basement Systems in 1960 with this concept in mind.

About Kevin Brown

Kevin Brown

Bob Bixenman founded Bix Basement Systems back in 1960 on the principle of providing the highest level of customer service possible.

This tradition continues today under the direction of Bob's stepson, Kevin Brown, with over 50 years of basement waterproofing, crawl space repair, foundation repair, mold control, and sump pump installation experience.

Bix Basement Systems has evolved with the changing times, and continues to provide homeowners with advanced, modern products and repair techniques.

Meet Our Team

• Dayton Larpenter
  System Design Specialist
• Mark McBride
  Sales Manager
• Lance Schnedler
  Service Technician
• Daniel Sparks
  Production Installer
• Heidi Marshall
  Production Scheduler
• Scott Huffman
  Senior Production Foreman
• Bonnie Peterson
  Accounting Assistant
• Detrich Thomas
  Production Installer
• Phil Hansen
  Production Installer

More 34 Team Members

We have evolved as technology has improved in always looking to improve our products and techniques.

We are very fortunate to be associated with Basement Systems and Foundation Supportworks since their inception.

With their expertise and training support, we know that we can offer the highest quality products available anywhere for our customer's water control and foundation repair needs.

Bix Basement Systems is the exclusive Basement Systems dealer for the Southeast portion of Iowa including Van Buren and Lee counties, the Northeast section of Missouri including Clark and Lewis counties, as well as Hancock, Adams, and McDonough Counties in Illinois.

We have been a Basement Systems Dealer for over 17 years and has always upheld company standards. We are currently members of the Basement Systems DeLuxe program.

We have joined in many comprehensive training sessions over the years and most employees have earned the esteemed title "Certified Waterproofing Professional."

If you have a wet basement, foundation or crawl space issue, give Bix Basement Systems a call today! We'll send a trained system design specialist who will surpass your expectations.

After all, basements, foundations and crawlspaces are what we focus on everyday. Who knows better than the waterproofing experts?

Looking for a price? Get a no cost, no obligation free estimate.